The objective of this channel is to detect irregular or inappropriate behavior, therefore, we encourage anyone who has contact with our products and services to contact us and send us their complaints or suggestions.

They may be the subject of a complaint:

  1. Any violation of applicable law, policies, or procedures.
  2. Any illicit act committed by any means against our main interest groups: students, teachers, officials, shareholders, business partners, suppliers, as well as the attempt to cover it up.
  3. Any conduct that contravenes the ethical standards implemented in the company: reprehensible or dishonest ethical conduct by any company employee, as well as any situation or action that may involve a conflict of interest.
  4. All those detected situations which are not included in any of the previous sections and violate the provisions of the Code of Ethics.

Consequently, any observed behavior that violates the law, the Code of Ethics, or other mandatory regulations such as the protocols and policies implemented in the company may be reported through the Ethical Channel.

The complaint may be made by accessing the form created for this purpose or through the following email:

The language of the complaint must be simple and clear, explaining the reasons that support it so that it can be understood by all those involved.

The company will not tolerate the abusive use of this tool through its fraudulent use. In this way, the company will sanction any complainant who files false or reckless complaints.


Data controller: ISTITUTO EUROPEO DI DESIGN S.L. CIF B-80813959
Purpose: to process the complaint made by you with the aim of proceeding with the necessary investigation to evaluate and detect crimes that may have been committed and that have been reported by you.
Legitimation: express consent of the interested party (art. 6.1 RGPD)
Conservation of the data: they will be kept for no longer than necessary to maintain the end of the treatment or while there are legal requirements that dictate their custody and when it is no longer necessary for it, they will be deleted with adequate security measures to guarantee the anonymization of the data. data or the total destruction of the same.
Communication of data: your personal information is accessed by the Internal Committee of Istituto Europeo Di Design and Juan Garnica, external compliance officer. The data will not be communicated to third parties, except by legal prescription, and in case of doing so, we will request your prior express consent.
Rights that assist the Interested Party: Right of access, rectification, portability, and deletion of their data, and limitation or opposition to their treatment by written request addressed to ISTITUTO EUROPEO DI DESIGN S.L. C/ Flor Alta 8,28004(Madrid) or by email:
You can also file a claim with the Control Authority (AEPD).