Service Design for Innovation
Discover the tools and know-how you need to develop innovative service solutions
Barcelona
ENG
Summer Course - Professional level
Language
English
Start date
July 2026
Frequency
Full time
Fruition
On campus
Duration
2 Weeks
Course Coordination
Manuela Procopio
Price
In this course, you’ll learn methods you can use to create unique experiences in the form of prototypes to be tested by users.
Service Design for Innovation is an intensive summer course taught in English. It focuses on the most innovation methodology used to design interesting, new services or improve the services currently being offered. This specialisation has quickly become fundamental to all kinds of organisations committed to identifying innovative opportunities that meet the needs and suit the interests of their users.
In this course, you’ll explore and apply Service Design tools to a challenge, to give you a comprehensive vision of how service design works. We cover every stage of the process, leaving no stone unturned.
Information to decide
A systemic, analytical, collaborative, practice-based course to create targeted user experiences.
During this course, taught in English, you’ll discover which tools professional designers use, and learn how to apply them to innovative service design solutions.
It’s a hands-on learning process that gives you first-hand experience in problem analysis, finding opportunities and proposing creative solutions to meet users’ specific interests and needs.
The Summer Course in Service Design for Innovation is for professionals, executives and CEOs from all sectors of industry who want to lead the field in service innovation.
This course is for those who want to find out how to solve complex problems in multidisciplinary teams, using innovation to turn Service Design into a competitive advantage over other companies in their sector.
It's the ideal course for aspiring leaders who want to make a difference in service innovation and problem-solving.
In a practice-based learning experience, you’ll learn the ins and outs of service design, creating an authentic, functional prototype.
And you’ll be doing so at IED in Barcelona, while rubbing shoulders with international Service Design professionals. It's an excellent opportunity to exchange ideas and know-how. What’s more, studying in Barcelona puts you right where the action is, in a hot spot of international service design.
Syllabus
AN INTRODUCTION TO SERVICE DESIGN
DESIGNING IN CONTEXT
AGILE DESIGN
THE SERVICE (ECO)SYSTEM
STRATEGIC SERVICE DESIGN
Inside the labs
+2
Media Lab
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